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Tell us what happened

The more you can tell us the better, but do not worry about getting the words right. Describe it the way you would to a friend and we will work out the rest.

You will hear back from a person within 24 hours, including weekends. If we cannot take the job on, we will say so and tell you what we would do instead.

You came from Repair Package. We will quote that unless what you describe points somewhere else, in which case we will say so.